CORONAVIRUS (COVID-19) UPDATE
We at Wayne are continually monitoring updates via the Center for Disease Control (CDC), the New York State Department of Financial Services (NYSDFS), and other health, safety, and regulatory sources to ensure the health and safety of all employees, agents, policyholders and their families.
Payment Flexibility
We understand that many are now facing financial hardships and we’d like to help reduce the burden. While we have already started offering payment assistance through the adjustment of invoice due dates and waiving of late fees, the New York State Department of Financial Services has issued an emergency regulation, 11 NYCRR 229, regarding insurer practices during the COVID-19 pandemic.
Click here to read our policyholder notification that is being mailed with all invoices and cancellation notices.
If you are facing a financial hardship due to COVID-19, please contact our billing department at (800) 724-1648 to discuss alternate arrangements for your policy.
Payment Methods
Payments can be made 24/7 via our policyholder website by credit/debit card or eCheck. You may also contact our billing department during regular business hours (8:30am to 4:30pm Monday-Friday) to make a payment via telephone using a credit/debit card only.
Claims Adjusting
To help ensure the health and safety of both our policyholders and our employees, we are utilizing various resources to adjust more claims remotely. At this time, claims adjusters are only scheduling inspections on an as-needed basis.
Updates on COVID-19
For all current information regarding COVID-19 in New York, click here to visit the New York State Department of Financial Services website.
EMERGENCY CLAIMS SERVICE
No matter when a claim occurs, you can rest assured that we will be there for you. A Wayne Cooperative adjuster is on-call 24/7, 365 days a year.
INLAND FLOOD COVERAGE
Our affordable Inland Flood Coverage is designed specifically for owners or landlords with residences in lower-risk areas where floods are becoming more frequent. Learn More
IDENTITY THEFT & FRAUD RECOVERY
When someone uses your personal or financial information to commit fraud or other crimes, you are a victim of identity theft. It’s one of America’s most widespread crimes. Learn More
Our Products
Wayne Cooperative has a wide array of products to meet your individual needs.
HOMEOWNERS
For your owner-occupied 1-4 family home, double wide mobile home (on a permanent masonry foundation) or an apartment or dwelling rented to you
LANDLORD
For one- to four-family dwellings used exclusively for rental purposes, secondary or seasonal dwellings rented on a weekly/monthly basis, or student housing
FARMOWNERS
For owner-occupied dwellings (required for eligibility) as well as farm barns, buildings and structures, equipment, and your other farm personal property
MOBILE HOMEOWNERS
For one- to two-family owner-occupied mobile homes, secondary or seasonal mobile homes, or a mobile home rented to you.
DWELLING FARM FIRE
Basic coverage for buildings that may not qualify for coverage due to occupancy issues or structures too large to qualify for ‘Other Structures’
COMMERCIAL
For certain types of businesses including part-time handyman, food stands, restaurants/diners, commercial storage buildings, and apartments with 5+ units
Company Ratings
A.M. BEST
A.M. Best is a global credit rating agency of insurer financial strength and creditworthiness.
DEMOTECH, INC.
Demotech, Inc. is a financial analysis firm that provides Financial Stability Ratings for the insurance industry.
BETTER BUSINESS BUREAU
The Better Business Bureau helps find and recommend businesses that consumers can trust.
What People Say About Us
Such wonderful people! Great company, very friendly and helpful.
- KELLY C.
You are special, working weekends and providing the information faster than I could hope for. Thank you again for your timeliness, care and conscientious treatment.
- BRIAN W.
Thank you so much for coming out and taking care of our policy. The quickness and service from you was wonderful!!
- JAN P.
My adjuster was fantastic! He contacted me right away & was so nice! Everything was taken care of so quickly.. I was impressed & very pleased.
- MICHELLE K.
Thanks for everything! Wayne Coop is the best. I refer you guys to everyone I know!!
- BRIAN M.
I can’t put into words what your company has done for me!!
- TERESA B.