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"Defining" Moments with Sherry: How to File a Claim



Did you know we have a 24/7 claims service here at Wayne Cooperative Insurance Company? Yes, that is 365 days a year. If you have an emergency in the middle of a holiday, do not be afraid to call our toll free number 1-800-724-1648. Leave a detailed message and a Wayne Cooperative adjuster will call you back as soon as they receive the message.

If you are new to homeowner’s insurance or you have never had to file a claim on your policy you may be wondering, “How would I even file one?” It is easier than you may think and there are many ways of doing it:

  1. You can call your agent and give them all the information about your claim and they can send us a loss notice.
  2. You can call us directly and your claim can be taken over the phone.
  3. Send an e-mail to claims at claims@wcicny.com
  4. Go to www.wcicny.com click contact and send us a quick message. Access claims e-mail through this page as well.
  5. By fax at (315)923-9135

Unsure of what caused the loss? No problem! Our trained adjusters will be happy to investigate and determine the cause of loss. If you are unsure if your loss will be covered, you can contact your agent or us directly to see if it is covered. J

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Over 150 agencies representing Wayne Cooperative, located throughout New York State, that will be more than happy to assist you.